Complaint
Posted 9/21/2011
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1 Review
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0 Question
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183 Profile Views
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0 Answer
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Trustlinker since 09/21/11
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Review 9/21/2011
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I have an A505-6005 laptop that just went out of warranty and the harddrive quit. This laptop is not worth the $700 we paid for it, and for the harddrive to quit right after the warranty is out is BS. I had a HP laptop and I was told buy a salesma... Read More »
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Complaint
Posted 6/23/2011
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1 Review
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0 Question
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150 Profile Views
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0 Answer
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Trustlinker since 06/23/11
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Review 6/23/2011
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Very poor costumer service. I have been waiting for over one hour and still waiting no the phone. When I called for costumer support and the machine said waiting time was five minutes it has been one hour so far and I haven't spoke to a live perso... Read More »
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Complaint
Posted 5/10/2011
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1 Review
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0 Question
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182 Profile Views
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0 Answer
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Trustlinker since 05/10/11
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Review 5/10/2011
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DO NOT BUY A TOSHIBA. THE SERVICE IS POOR AND THE PRODUCT IS WORSE. Can you imagine the BBB gives this company an A+ rating. I filed a complaint.
I did not read these reviews prior to my purchase. After reading these I wonder what the BBB really... Read More »
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Complaint
Posted 5/8/2011
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1 Review
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0 Question
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178 Profile Views
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0 Answer
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Trustlinker since 05/08/11
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CA
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Review 5/8/2011
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I have a 3 year old Toshiba laptop that I bought with Toshiba's 3 year extended warranty. The laptop was never carried outside or misused. The hard disk failed within a year. I got that replaced under warranty. 2 years later still under extended w... Read More »
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Complaint
Posted 4/22/2011
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1 Review
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0 Question
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214 Profile Views
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0 Answer
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Trustlinker since 04/22/11
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Mt. Pleasant, WI
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Review 4/22/2011
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I have a Toshiba L505-Es5018. Computer has been solid after one year other than finish rubbing off. I recently ordered the 3-pack restore disc package from Toshiba. After first restore attempt, I received an error message. I called Toshiba less... Read More »
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Complaint
Posted 4/18/2011
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1 Review
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0 Question
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165 Profile Views
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0 Answer
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Trustlinker since 04/16/11
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Moberly, MO
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Review 4/18/2011
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The below text is my second set of comments on Toshiba Forums Webpages. First one was deleted. For those of you who don't know Nvidiasettlement.com reached an agreement with HP,Dell,Apple over defective Nvidia 8400 and 8600 Video cards that were u... Read More »
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Complaint
Posted 4/6/2011
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1 Review
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0 Question
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153 Profile Views
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0 Answer
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Trustlinker since 04/06/11
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Review 4/6/2011
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Very unreliable company and service. My Toshiba laptop LCD screen (Satellite L455-S5000) stopped working after 8 months of normal wear and tear, and no it was not dropped. Their service department tells me they will not cover an LCD that stops wor... Read More »
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Complaint
Posted 3/29/2011
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1 Review
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0 Question
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178 Profile Views
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0 Answer
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Trustlinker since 03/29/11
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Review 3/29/2011
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I purchased a 32 inch flat screen in 6/08 it was working great until recently, at times when it is turned on you would get sound but no picture so we contacted Toshiba and they was told to fax all our info, but then the next day a rep called and t... Read More »
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Complaint
Posted 3/28/2011
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1 Review
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0 Question
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142 Profile Views
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0 Answer
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Trustlinker since 03/28/11
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Review 3/28/2011
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Hi,
My son had a Toshiba laptop purchased from Wal-Mart in September of 2010. The hard drive failed. I called for Tech Support and was told to pay UPS shipping back to the company to have them put in another hard drive. I received a call today s... Read More »
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Complaint
Posted 3/21/2011
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1 Review
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0 Question
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147 Profile Views
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0 Answer
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Trustlinker since 03/21/11
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Review 3/21/2011
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Bought a Toshiba 32C100U LCD television 90 days ago. I just bought a home theatre system and just found out the digital audio port does not work on the Toshiba. While this issue is covered by warranty the Toshiba consumer MUST PAY TO SHIP the defe... Read More »
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Complaint
Posted 2/25/2011
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1 Review
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0 Question
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203 Profile Views
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0 Answer
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Trustlinker since 02/25/11
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Review 2/25/2011
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I purchased my Toshiba Laptop from Best Buy in Citrus Heights January 2010. I had always had good luck with Toshiba, bought extended warranties and never had a problem until the Satellite A505. I had to buy it, to replace a stolen Toshiba Laptop,... Read More »
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Review
Posted 2/22/2011
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1 Review
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0 Question
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160 Profile Views
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0 Answer
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Trustlinker since 02/22/11
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Review 2/22/2011
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I am upset because my laptops battery connection to battery charger is not responding to battery charger and there for i am not receiving charge. tried different chargers and still doesnt work. just bought this laptop in september 2010 and it has... Read More »
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Complaint
Posted 2/22/2011
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1 Review
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0 Question
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185 Profile Views
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0 Answer
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Trustlinker since 02/22/11
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Review 2/22/2011
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I have had horrible luck getting my laptop fixed from Toshiba! The computer never worked right the first day I received it. Now it is back for the 3rd time for the same problem because they have never fixed it. Every time my computer comes back I... Read More »
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Complaint
Posted 2/11/2011
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1 Review
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0 Question
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165 Profile Views
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0 Answer
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Trustlinker since 02/11/11
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Review 2/11/2011
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I have read the reviews and they all sound astoundingly similar. I had a Toshiba laptop that I very rearely use that had a button pop off. I guess that I probably actually touched that button less than 50 times before it popped off. I sent it in f... Read More »
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Complaint
Posted 1/27/2011
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1 Review
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0 Question
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161 Profile Views
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0 Answer
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Trustlinker since 01/27/11
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Review 1/27/2011
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I called Toshiba Support line concerning a problem with my laptop Satellite A505-S6005
Think twice about sending your laptop to Toshiba Repair Depot, do you know who is really taking your laptop apart?
UPS!! Yes UPS story is below. Don't buy T... Read More »
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Complaint
Posted 1/12/2011
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1 Review
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0 Question
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226 Profile Views
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0 Answer
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Trustlinker since 01/12/11
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Review 1/12/2011
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Our Toshiba worked wonderfully for a few months, until the video card & hard drive broke. We sent it in for warranty repair - two months later due to back-ordered parts, we received it with a still faulty hard drive. We returned it a second time u... Read More »
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Complaint
Posted 1/12/2011
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1 Review
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0 Question
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235 Profile Views
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0 Answer
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Trustlinker since 01/12/11
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Review 1/12/2011
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Horrid customer service! STAY AWAY FROM TOSHIBADIRECT.COM
They lie about warranty services!
After explaining I was under warranty, they refereed me to a repair center. At the repair center they infected my computer with a lethal virus.
The DC... Read More »
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Complaint
Posted 1/6/2011
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1 Review
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0 Question
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145 Profile Views
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0 Answer
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Trustlinker since 01/06/11
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Review 1/6/2011
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I BOUGHT A TOSHIBA COMPUTER IN NOVEMBER FOR MY SON FOR CHRISTMAS. HE HAD IT FOR 1 DAY AND THE COMPUTER WENT TO A BLUE SCREEN. I CALLED AND THEY SAID IT WAS A HARD DRIVE ISSUE. THEY TOLD ME I HAD TO SEND IT BACK BUT I HAD TO PAY THE SHIPPING COST.... Read More »
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Complaint
Posted 12/28/2010
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1 Review
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0 Question
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167 Profile Views
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0 Answer
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Trustlinker since 12/28/10
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Review 12/28/2010
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My experience with Toshiba was awful. They sold me a defective charger on my satellite a55-s106 and then told me that my warranty was out of date after waiting 45 minutes for a Customer Service Person.I am so disapponted.
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Complaint
Posted 11/16/2010
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1 Review
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0 Question
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127 Profile Views
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0 Answer
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Trustlinker since 11/16/10
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Review 11/16/2010
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I purchased a Toshiba Satellite Computer for my cousin and it would not charge up. I called support October 8, 2010 and started a series of discussions with technical support about the issues. I was instructed to do several things with final resul... Read More »
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