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Simply Rest is a Fraud
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Worst retail experience of my life. The money back guarantee is a scam, the bed was like something you buy to put in a tent, and the customer service was terrible. They said they ship in 48 hours, but they did not. They lied and said their compute... Read More »
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Business's response - by Simply R.on 6/14/2012
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Dear Jimmy,
Please accept our apologies for the poor experience you had with SimplyRest. Although we did attempt to issue the refund twice, it resulted in a processing error in accounting which invalidated the transaction. This doesn't excuse the... Read More »
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Review
Posted 3/7/2012
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1 Review
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0 Question
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87 Profile Views
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0 Answer
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Trustlinker since 03/07/12
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We are really liking it...5 mos. and counting!
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A good service, our sales agent was able to answer all my questions and concerns. The customer service representative was able to help me with every question I had. The delivery took sometime,it was resolved, but every person at Simplyrest was gre... Read More »
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Review
Posted 2/26/2012
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1 Review
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0 Question
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90 Profile Views
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0 Answer
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Trustlinker since 02/18/12
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So far so good.
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Received my new 2-series king mattress in only 4 days.
Instructions, for assembly only, were vague but wasn't rocket science took less than 40 minutes to assemble.
Very comfortable and we look forward to many good nights sleep.
3/13/12 Update: We... Read More »
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Ships within 48hr is not true.
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I ordered my bed on feb.8 and it's Feb.15 now and my order still has not shipped. Read More »
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Business's response - by Simply R.on 2/15/2012
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Hi Elliot,
Please accept our apologies for the shipping delay. We're all about great service and quick shipping.
Keep in mind that we still make every effort to guarantee that you'll receive your order within the given timeframe as noted on... Read More »
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Review
Posted 2/2/2012
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1 Review
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0 Question
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114 Profile Views
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0 Answer
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Trustlinker since 02/02/12
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Adjustable bed
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A plus service, our sales agent was able to answer all my questions and concerns. The customer service representative was able to help me with every question i had. The delivery took sometime but every person at Simplyrest was great. The bed is so... Read More »
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Review 9/25/2011
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I purchased the king size Silver series. I hate, hate, HATE this bed. Terrible customer service. They did not honor their 90-day trial period. Unbelievable after spending all that money!! Such an unprofessional company to deal with. Will never rec... Read More »
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Business's response - by Simply R.on 9/26/2011
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I've checked all records of sale for a Silver series mattress and have found none sold to anyone named Roger, or with the last name that starts with B.
SimplyRest ALWAYS honors our written 90-day trial period that is clearly stated on our website... Read More »
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Review
Posted 9/20/2011
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1 Review
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0 Question
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86 Profile Views
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0 Answer
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Trustlinker since 09/20/11
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Review 9/20/2011
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we wanted a sleep number bed because our traditional mattress was worn out and we weren't sleeping well. we priced them and realized we couldn't afford their prices. we googled them and found out they weren't the only game in town. SIMPLYREST is w... Read More »
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Review
Posted 7/25/2011
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1 Review
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0 Question
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100 Profile Views
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0 Answer
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Trustlinker since 07/25/11
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Review 7/25/2011
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The person who helped me with the order was very helpful. I appreciated the time he took with me to make sure I ordered the right mattress. Thank you so much for your help. Read More »
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Review
Posted 7/20/2011
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1 Review
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0 Question
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119 Profile Views
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0 Answer
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Trustlinker since 07/20/11
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Review 7/20/2011
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I really received outstanding support from Matthew at SimplyRest. He's gone above and beyond handling some customer service shortfalls with their delivery company. He also has ensured guarantees promised by my salesman not originally delivered wit... Read More »
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Review
Posted 7/19/2011
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1 Review
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0 Question
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114 Profile Views
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0 Answer
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Trustlinker since 07/19/11
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Review 7/19/2011
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I absolutely love my SimplyRest bed! It's the best bed I've ever slept in and I sleep so much better. I would recommend SimplyRest beds to anyone who is thinking about purchasing a new bed. I have the pillow-top version and it is heavenly, just li... Read More »
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Review
Posted 7/14/2011
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1 Review
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0 Question
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141 Profile Views
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0 Answer
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Trustlinker since 07/14/11
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Review 7/14/2011
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We love our Simply Rest Adjustable Bed. It is an excellent value. My husband can elevate his head and no longer needs his c-pap breathing machine. He also can elevate his leg which means he no longer needs pillows to keep his leg raised. I love ha... Read More »
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Review
Posted 7/14/2011
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1 Review
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0 Question
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145 Profile Views
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0 Answer
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Trustlinker since 07/14/11
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Review 7/14/2011
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I purchased an adjustable king size bed with a foam mattress from Joey at SimplyRest. It is the best bed I've ever slept on and I get to do it every night. The entire experience was a pleasure. Joey was not an aggressive sales person as I experien... Read More »
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Review
Posted 7/13/2011
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1 Review
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0 Question
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127 Profile Views
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0 Answer
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Trustlinker since 07/13/11
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Review 7/13/2011
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My husband and I are thrilled with our new SimplyRest bed. Both of us suffer from bad backs which caused my husband to resort to sleeping in his recliner in order to get any rest at all. Now we are together in our new dual king bed and are sleepin... Read More »
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Review
Posted 7/13/2011
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1 Review
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0 Question
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97 Profile Views
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0 Answer
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Trustlinker since 07/13/11
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Review 7/13/2011
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We bought the Queen Signature Adjustable Bed, Wired, No Massage & Queen 6000pt Air Mattress - Dual Chamber We Love the bed once it all arrived.
The first delivery arrived in about 2 weeks, the air chambers would not hold air. I called and spoke wi... Read More »
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Review
Posted 7/13/2011
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1 Review
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0 Question
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110 Profile Views
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0 Answer
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Trustlinker since 07/13/11
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Review 7/13/2011
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I have a lot of medical problems and I like the fact that I can raise my knee up. The vibrator makes me really relaxed. It has also worked great for my wife because she recently had back surgery and because of the problems with the nerves being pi... Read More »
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Review
Posted 7/13/2011
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1 Review
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0 Question
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136 Profile Views
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0 Answer
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Trustlinker since 07/13/11
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Review 7/13/2011
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We are quite happy with our split queen massaging adjustable bed. My husband's reflux problem has improved dramatically. We had a problem with the controller initially; it was rectified immediately, without question or hesitation. The
massage func... Read More »
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Review
Posted 7/13/2011
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1 Review
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0 Question
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129 Profile Views
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0 Answer
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Trustlinker since 07/13/11
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Review 7/13/2011
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I bought my adjustable bed from SimplyRest in 2010 and I have slept better than I have in years. At the time of my purchase, I had been suffering with restless nights because of back problems which ultimately led to surgery. My husband was diagnos... Read More »
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Review 7/12/2011
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I HATE MY BED!! IT'S TO STIFF, THEIR CUSTOMER SERVICE IS TERRIBLE I SPOKE WITH JOE, HE IS A THEIF IS JUST OUT FOR YOUR MONEY HE DOESN'T CARE ABOUT THE CUSTOMER AT ALL! I WISH I COULD RID OF THIS THING THEY CALL A BED Read More »
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Business's response - by Simply R.on 7/12/2011
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We're sorry the comfort level of the mattress and the service did not meet your expectations. We do offer an in-home trial period to ensure the comfort and satisfaction of every customer. Our expanded customer service team is dedicated to consiste... Read More »
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Review
Posted 7/12/2011
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1 Review
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0 Question
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97 Profile Views
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0 Answer
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Trustlinker since 07/12/11
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Review 7/12/2011
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I am extremely happy with my SimplyRest system. I travel a lot and when I am away from my mattress and bed I often end up with a bit of a backache. I sleep well at home and almost never have any backache systems. Read More »
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Review
Posted 7/11/2011
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1 Review
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0 Question
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77 Profile Views
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0 Answer
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Trustlinker since 07/11/11
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Review 7/11/2011
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My husband and I have been very happy with our Simplyrest mattress. We had been through 3 beds in the past 5 years trying to find one that worked for both of us. Finally we have a mattress that is firm enough for him and soft enough for me. Read More »
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