Review
Posted 12/8/2013
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 12/08/13
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Complaint
Posted 4/6/2013
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2 Reviews
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0 Question
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20 Profile Views
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0 Answer
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Trustlinker since 04/06/13
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Complaint
Posted 4/3/2013
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1 Review
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0 Question
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13 Profile Views
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0 Answer
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Trustlinker since 04/03/13
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Review
Posted 3/23/2013
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1 Review
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0 Question
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58 Profile Views
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0 Answer
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Trustlinker since 03/23/13
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rothenberger parts
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Overall experience very good, Plumber Surplus had exactly the parts I needed. Very timely response from customer service when contacted about delivery, I did experience a small issue when shipped to the wrong address but still received my order th... Read More »
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Complaint
Posted 2/12/2013
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1 Review
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0 Question
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71 Profile Views
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0 Answer
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Trustlinker since 02/12/13
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Stay Away From This Company
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This company sent me the wrong product with free shipping and charged me $72 of my refund for the initial free shipping mind you I paid $80 to ship it back. They also charged a reshipping fee none of these fees are posted when you read the return... Read More »
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Complaint
Posted 1/24/2013
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1 Review
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0 Question
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68 Profile Views
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0 Answer
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Trustlinker since 01/24/13
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inflexible "customer service"
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I’m sad that I have to jump on the “I wish I had read the reviews before ordering” bandwagon, but I feel that these responses are and should be helpful to those that are considering buying from them. Let me start by saying that I take full respons... Read More »
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Review
Posted 1/16/2013
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1 Review
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0 Question
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83 Profile Views
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0 Answer
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Trustlinker since 01/16/13
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great place to shop
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I recently used this company to purchase Elkay bottom grids for my new kitchen sink. The grids arrived in excellent condition and are now in place and working well. Everyone I dealt with at Plumber Surplus was very helpful, and I was quite impress... Read More »
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Complaint
Posted 12/21/2012
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1 Review
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0 Question
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89 Profile Views
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0 Answer
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Trustlinker since 12/21/12
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No one seems to know where anything is...
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Everything was fine EXCEPT for the on-line shipment status reports. PlumberSurplus.com showed parts had not been shipped when, in fact, they were already on their way. I even called PlumberSurplus to ask a live rep what the latest was on the order... Read More »
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Review
Posted 12/7/2012
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1 Review
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0 Question
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102 Profile Views
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0 Answer
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Trustlinker since 12/07/12
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Surprised!
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My order came very quickly and was perfect, exactly as described. A great deal with the fee shipping. I'll definitely try them again. Read More »
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Review
Posted 12/2/2012
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1 Review
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0 Question
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109 Profile Views
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0 Answer
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Trustlinker since 12/02/12
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Complaint
Posted 11/24/2012
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1 Review
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0 Question
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119 Profile Views
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0 Answer
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Trustlinker since 11/24/12
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HIGHLY unethical company -- STAY AWAY!!
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Stay away -- this company does not operate ethically or fairly. Their internal organization is completely messed up. I received an email that my order was on back order for 3 weeks (even though it says they had it in stock) and then I tried to can... Read More »
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Review
Posted 11/21/2012
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1 Review
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0 Question
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104 Profile Views
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0 Answer
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Trustlinker since 11/21/12
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Great Service
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I have read all of the terrible reviews on this company, but mine was the exact opposite. I ordered a sensor outdoor light. The price was cheaper than at any other site. Within two days I had my light. It arrived in perfect condition. I did not ha... Read More »
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Review
Posted 11/13/2012
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1 Review
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0 Question
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119 Profile Views
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0 Answer
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Trustlinker since 11/13/12
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NEVER Order from them
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I placed an order for an item that was falsely described online and when it arrived It was all shipped so I called to be told that it was the item onlinbe and that they did make a mistake but couldnt send the rest of the item but I could be offere... Read More »
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Review
Posted 11/1/2012
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1 Review
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0 Question
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153 Profile Views
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0 Answer
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Trustlinker since 11/01/12
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PlumberSurplus.com
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Porcher 71015-00.640 Round Front Toilet Seat, Antique Cherry. I purchased this toilet seat from PlumberSurplus. It arrived damaged. The shipping time was very quick. I RMA the company through their website and they shipped another one, packed very... Read More »
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Complaint
Posted 5/31/2011
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2 Reviews
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0 Question
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383 Profile Views
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0 Answer
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Trustlinker since 05/31/11
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Complaint
Posted 4/26/2011
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1 Review
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0 Question
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248 Profile Views
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0 Answer
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Trustlinker since 04/26/11
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Review 4/26/2011
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Weeks ago I placed an order on Plumbers Surplus website for a shower faucet confirmed and my credit card is charged. I do not get answers to email so after a couple of weeks I chat with them about when to expect the faucet. They respond in a chat... Read More »
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Complaint
Posted 4/5/2011
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1 Review
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0 Question
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276 Profile Views
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0 Answer
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Trustlinker since 04/05/11
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Review 4/5/2011
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WE HAD AN EXTREMELY BAD EXPRIENCE WITH THIS COMPANY. We purchased $1700 sink from Plumbersurplus in November 2010. The sink arrived while we were on vacation over the Christmas holidays. When we returned we opened the box to find the sink was brok... Read More »
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Complaint
Posted 3/28/2011
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1 Review
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0 Question
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270 Profile Views
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0 Answer
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Trustlinker since 03/28/11
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Review 3/28/2011
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DO NOT BUY FROM THIS COMPANY! I purchased a hand held shower by Moen on March 24 in the amount of $35.70 - awesome deal, so I thought. I am anxious to get this for a bathroom remodel, so I check the status daily which says "in process". But, when... Read More »
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Complaint
Posted 3/10/2011
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1 Review
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0 Question
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306 Profile Views
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0 Answer
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Trustlinker since 03/10/11
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Review 3/10/2011
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DO NOT TRUST THIS COMPANY. The company is non responsive and the customer service is horrible. They did not complete our order and did not bill us accurately. We only got portions of our order and they refused to take back the partial order. There... Read More »
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Complaint
Posted 2/28/2011
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1 Review
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0 Question
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251 Profile Views
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0 Answer
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Trustlinker since 02/28/11
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Review 2/28/2011
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This company charges me 6 times for a water heater. Like I need six! Totalled 1,008 dollars and they claim no responsibilty. They are rude, cheap and thy lied to me countless times about calling me back. This company should go down in flames. DO N... Read More »
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