Complaint
Posted 11/4/2011
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1 Review
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0 Question
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26 Profile Views
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0 Answer
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Trustlinker since 11/04/11
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Review 11/4/2011
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This is a dishonest company. They sold us a defective generator, which we reported to them the day after it arrived. They have repeatedly ignored our emails and phone calls. We have requested our credit card company to dispute the sale and are rep... Read More »
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Complaint
Posted 3/28/2011
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1 Review
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0 Question
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30 Profile Views
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0 Answer
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Trustlinker since 03/28/11
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Review 3/28/2011
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DuroPower Inc. Is not a company to purchase anything from. Service and spare parts do not exist. I believe duropower committed fraud when selling what was stated as a 1250 watt generator. The manual had clearly been altered to make it look to be s... Read More »
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Complaint
Posted 6/16/2010
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1 Review
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0 Question
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51 Profile Views
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0 Answer
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Trustlinker since 06/16/10
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Middletown, VA
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Review 6/16/2010
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Purchased 10000 watt trifuel generator. 3 hours of use springs an oil leak. DuroPower agreed to send replacement gasket but not repair. Upon repair it was obvious the issue was an assembly error. The gasket was torn and not installed over the bolt... Read More »
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Review
Posted 10/20/2009
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1 Review
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0 Question
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129 Profile Views
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0 Answer
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Trustlinker since 10/20/09
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Ft Wayne, IN
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Review 10/20/2009
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I called DuroPower and spoke with Joe Hsu for the first time 9/18/09. I requested a quote for a qty7 portable diesel generators of several different models. Joe quickly responded to my request. At that time, I was under the impression that I would... Read More »
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Complaint
Posted 9/10/2007
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1 Review
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0 Question
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126 Profile Views
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0 Answer
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Trustlinker since 09/10/07
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Review 9/10/2007
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My generator had a major malfunction and stopped running. I have 1 week left on the warranty. I email Duropower and they said find a local engine shop and have them service the engine in accordance with the warranty. Only one problem. No shop in s... Read More »
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