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Review 5/9/2011
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This place is horrible. I ordered my jumper, table and chairs 3 weeks before my event. They took a deposit and called me to confirm 2 days prior. On the day of my son and daughter's bday party they were late to deliver the items I had ordered and they called me 2 hours before the party was to start to say they had no tables and chairs for me. That the driver could not fit them in his truck. The employee Sarah, was very rude did not bother to help me with anything and had the worst attitude ever. This company has horrible customer service. I had to call 4 other places to scramble and find chairs and tables for my guests. There were no jumpers available so I had them bring me the jumper anyway. Finally, when the guy showed up he had a SUV with a Uhaul trailer attached. Really? You could not fit a few tables and a dozen chairs in the back since it only had a jumper in it. We asked the driver what happened and he said "He forgot" the table and chairs.. A much different story than the rude employee tried to give us. The pick up was set for 8:00pm. We called them at 9, 9:30 and 10pm. We got several excuses - the driver didn't pick up his phone... He was picking up others first... Finally, we got frustrated and dragged the jumper to the front yard and told them to pick it up there.. This place is a poor excuse for a business. The girl said they have been in business for 22 years so they must be doing something right.. Well, with all the negative reviews you may not be in business much longer... Worst rental place- horrible service. Save yourself the time and go elsewhere.
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