Financial Services' review of SoCal Office Technologies

SoCal Office Technologies

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Customer Reviews & Ratings
Complaint Posted 10/1/2013
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Horrible Customer Service
The equipment we leased from SoCal is prone to repeated failures with each failure requiring a few days for the repair person to appear. They commonly fail again within a short time. Getting supplies is easy and they normally arrive within a day or two
of ordering which is handy since the toner cartridges tend to leak all over the documents and leave a horrible mess, emptying the cartridges faster than they should. It would be nice if they didn't use cheap replacement products. They also tend to ship things
as cheaply as possible so you should plan on spending time cutting the products apart (they arrive wrapped together in tape, which leaves a sticky mess to contend with). The people in corporate are very nice; the people in shipping totally unprofessional and
that alone makes this a company to avoid. Bottom line - AVOID!
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Additional Business Information
Hours   Hours of Operation are Monday - Friday 8:00am to 5:00pm Closed Weekends. Phone   (800) 769-2679 Address   5700 Warland Drive
Cypress, CA 90630
Website Email
Contact   Liennette Chung Other  
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