ShoeDazzle.Com, Inc.

3.1 star rating Rating - based on 34 reviews & complaints
 
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Customer Reviews, Ratings & Complaints
Review Posted 7/17/2013
Good Concept
The website is set up well. Although the shoes aren't very high quality, you pay the right price for them. There are many different styles to choose from. They offer frees shipping for returns or exchanges, but it can take up to a week to process.... Read More »
 
 
 
Review Posted 12/2/2012
no problems with the site....all good things
I absolutely love shoedazzles products, their customer service is incredible. I have ordered atleast 5 pairs of good quality, comfortable shoes from this company. The quality of shoe is well made for the minimal price of 40 bucks plus the fact tha... Read More »
 
 
 
Complaint Posted 10/22/2012
ABSOLUTELY HORRENDOUS!
Shoedazzle leaves much to be desired IN ALL WAYS! As a fashion review columnist for several online publications and blogs, I have a loyal following of fans who look for great recommendations of web-based platforms to purchase great clothing, shoes... Read More »
 
 
 
Complaint Posted 7/27/2012
Horrible shipping/Worse customer service
I ordered a pair of heels from shoedazzle earlier this week and it has been a nightmare ever since. I'm a single parent of a 7 month old and don't get to do too many things for me so I was really excited. The next day when I was reading my conform... Read More »
 
 
 
Complaint Posted 11/1/2011
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Review 11/1/2011
I think Shoe Dazzle is a little scam-ish. I was a member for about a week, at the end of Sept/beginning of Oct 2011. For starters, any company that is going to bill you each month before you actually buy anything is, let's face it, kinda trying to... Read More »
 
 
Business's response - on 11/1/2011
Stephanie, I'm having trouble locating your account! Is there a better way for us to reach you, such as email address and/or client ID number? We would love to discuss your experience with ShoeDazzle, as yours was absolutely not a typical one. F... Read More »
 
Complaint Posted 10/3/2011
Review 10/3/2011
I have been a member of Shoedazzle for about a year and a half. When I first joined, shoes were of high quality, original and unique. Over time, the shoes began to look more and more like anything you could find at the mall, and for much cheaper.... Read More »
 
 
 
Review Posted 10/2/2011
Review 10/2/2011
Shoe Dazzle has the most amazing customer service I have ever encountered. If you are looking for that one accessory, just hop on their Facebook wall, and request it. It doesn't take more than a couple hours to have something new in your show room... Read More »
 
 
 
Review Posted 10/2/2011
Review 10/2/2011
I have extremely high standards for quality products and companies delivering on their promise. ShoeDazzle offers quality shoes for an affordable price while providing outstanding customer service that exceeds expectations. They do everything huma... Read More »
 
 
 
Review Posted 10/2/2011
Review 10/2/2011
I am extremely pleased as punch with everything I have purchased: be it shoes, purses, dazzle deals! Lindsay in customer service is a rare gem! I too have mine own business and I can appreciate great customer service - I would call her everyday fo... Read More »
 
 
 
Review Posted 10/2/2011
Review 10/2/2011
The customer service is always super helpful and quick to respond when I post a question to the FB page. They really create a sense of community and are super friendly. The returns are easy and I love the shoes! Read More »
 
 
 
Review Posted 10/1/2011
Review 10/1/2011
I have ordered several items and have talked to customer service on two occasions. The customer service staff is extremely attentive and they were able to answer my questions quickly and efficiently. I have been a customer service manager and I ha... Read More »
 
 
 
Review Posted 10/1/2011
Review 10/1/2011
Here is the scoop.. I really love shoe dazzle! I have purchased handbags, jewelry,and shoes. I have over 20 items and have had an issue with only one item. I posted my complaint on Facebook and in literally 5 minutes the dazzle team contacted me (... Read More »
 
 
 
Review Posted 10/1/2011
Review 10/1/2011
I LOVE Shoedazzle! I get compliments on my shoes everywhere I go. They all look like top of the line designer shoes--no cheap tackiness here. I can never buy just one pair. I always end up with 3 or 4 each month. They have all fit comfortably...no... Read More »
 
 
 
Review Posted 10/1/2011
Review 10/1/2011
I have been with Shoedazzle since 2009. I must say back then it was much better than it is now. For the price it's great... people complain about exclusivity but come on who really cares! I care more of getting quality for the few dollars I have.... Read More »
 
 
 
Complaint Posted 10/1/2011
Review 10/1/2011
I have been a member since 2/11. I am very happy with the shoes and the customer service 90% of the time. In my opinion, if you do not live on the West Coast USA it takes forever to get your shoes. Most of the time 7 days for me on the East Coast.... Read More »
 
 
 
Review Posted 10/1/2011
Review 10/1/2011
I LOVE Shoedazzle. They have such amazing shoes, bags, and accessories at a super reasonable price ($39.95). Not to mention, they have the best Customer Service team there is! I really have nothing bad to say about this company, and they always ke... Read More »
 
 
 
Complaint Posted 10/1/2011
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Review 10/1/2011
While most people find ShoeDazzle's customer service to be amazing, I do not. I feel that the women (and men) are extremely passive aggressive when handling customers. I once asked for the status of my order on their facebook page, and when I wait... Read More »
 
 
Business's response - on 10/1/2011
Ashley, we're terribly sorry for any inconvenience you've experienced in the past. Please allow us to make this better for you! Please email RFitzpatrick@ShoeDazzle.com with your account information and he will give you a call 1st thing Monday mor... Read More »
 
Review Posted 10/1/2011
Review 10/1/2011
When it comes to customer service nobody does it as well as Shoedazzle. I could call in and be in a horrible mood and it's guaranteed after talking to one of their reps, I'll have a smile on my face. Read More »
 
 
 
Review Posted 9/27/2011
Review 9/27/2011
I absolutely LOVE this company! Their customer service is amazing. I had 1 shipping issue when they were switching warehouses, but they apologized, gave me a discount and made me feel more valued than I have ever felt at any other store, in person... Read More »
 
 
 
Complaint Posted 9/22/2011
Review 9/22/2011
My first order on ShoeDazzle.com was a disaster. FIRST ORDER! I ordered my shoes on 9/16/2011 and received them on 9/22/2011. The shoes ran a little small, whatever, so I have to exchange them for a 1/2 size bigger no biggie. When I received my sh... Read More »
 
 
 
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Additional Business Information
Hours   Phone   (888) 508-1888 Address   2501 Colorado Avenue #B325
Santa Monica, CA 90404
Website   http://www.ShoeDazzle.Com Email  
Contact   Client Services Other  
 
 
 
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