Review
Posted 10/1/2012
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1 Review
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0 Question
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21 Profile Views
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0 Answer
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Trustlinker since 10/01/12
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Great Service!
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I read the reviews on this company before I called and decided to take a change since I know how people can be. I had no problems from start to finish. The cusotmer service was very pleasent and the tech was very knolagable. I did have to have par... Read More »
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Review
Posted 8/20/2012
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1 Review
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0 Question
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18 Profile Views
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0 Answer
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Trustlinker since 08/20/12
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Great Job
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I had Randy out to look at out dryer he had to order parts. When the parts came in he came back to install them. I had no problems with Masco. Every one was very nice to me. Office staff and the tech. Read More »
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Complaint
Posted 8/9/2012
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1 Review
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0 Question
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31 Profile Views
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0 Answer
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Trustlinker since 08/09/12
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Not recommended.
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I would not recommend this company. The operator is rude, but I don't blame her. She probably gets hollered at by unsatisfied customers all day long. They told us 3 days to wait for a part and it's been over a week already. If I would have known,... Read More »
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Review
Posted 10/5/2011
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1 Review
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0 Question
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31 Profile Views
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0 Answer
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Trustlinker since 10/05/11
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Review 10/5/2011
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I would not recommend this company to anyone especially if you have a warranty thru a major store. The receptionist who answers the phone is unprofessional and very rude. TheY don't show up when they are suppose to
and or hours late with no excus... Read More »
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Complaint
Posted 6/3/2011
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1 Review
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0 Question
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34 Profile Views
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0 Answer
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Trustlinker since 06/03/11
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Review 6/3/2011
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Disgusted with this company. I was told over the phone they would be here in the AM. The service man did call around 10:30am and said his window time for arrival would be 1pm-3:00pm. He showed up at 3:30pm. So I would advise anyone who is waiting... Read More »
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Complaint
Posted 7/7/2010
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1 Review
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0 Question
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55 Profile Views
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0 Answer
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Trustlinker since 07/07/10
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Pompano Beach, FL
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Review 7/7/2010
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Originally, I thought the company was great-the technician was very nice and treated me with great respect. After the work was completed, I was charged twice. This escalated over a period of a month. I could not get the office to return my phone c... Read More »
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Review
Posted 2/24/2010
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1 Review
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0 Question
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52 Profile Views
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0 Answer
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Trustlinker since 02/24/10
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Lauderdale Isles, FL
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Review 2/24/2010
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I have used Masco Appliance for years and find their service to be very accurate and have never had a problem. The tech's are very knowledgeable and professional. The customer service in the office is amazing and find them to be super helpful! Som... Read More »
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Complaint
Posted 2/24/2010
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1 Review
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0 Question
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39 Profile Views
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0 Answer
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Trustlinker since 02/24/10
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Pompano Beach, FL
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Review 2/24/2010
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This company is very dishonest and customer service is horrible. There should be more checks and balances among the employees. Customers time should be respected Read More »
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Complaint
Posted 2/10/2009
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1 Review
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0 Question
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90 Profile Views
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0 Answer
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Trustlinker since 02/10/09
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Plantation, FL
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Review 2/10/2009
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They did not stand behind their promise for fixing an appliance whose part was covered by the manufacturer warranty.
They will charge you for the visit and then for the work, even though they didn't disclose it before the service call was placed.... Read More »
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