Freedom Loan Resolution Services

4.8 star rating Rating - based on 64 reviews & complaints
 
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Customer Reviews, Ratings & Complaints
Review Posted 4/29/2021
Freedom Loan Resolution & Glenn Smith, ROCK!
I must say, I was approached by this company and their agent Glenn Smith; what they were offering sounded way too good to be true. It turned out, what they offered me regarding resolving all of my government student loan debt, is exactly what they... Read More »
 
 
 
Review Posted 4/21/2021
AWESOME CUSTOMER SERVICE!!!
Matthew Bodien was AWESOME during my phone call! Little did he know I was going to require so much time and patience. He never once made me feel like an inconvenience. He truly wanted to help me out and was willing to put in the time to make sure... Read More »
 
 
 
Review Posted 4/21/2021
Shout out to all FLRS representatives
FLRS helped me with my federal school loans during the covid shut down. They helped me get a lower payment agreement with my federal school loans after a lengthy process. They took the time to fight on my behalf when the government was dragging th... Read More »
 
 
 
Review Posted 4/16/2021
An answer to prayers
Glenn Smith was an answer to my prayers. He listened to my difficulties in regards to my loan and the struggles I faced. He was completely understanding and professional. He was invested in helping me as a priority rather than just a call at work... Read More »
 
 
 
Review Posted 4/1/2021
The best decision I've made signing with Freedom!!
The people at freedom (Alex Woods and Justin Nguyen) have nothing short of amazing. There were times where all I wanted to do was cry and after a conversation with either one of them has lifted my spirits. Im so grateful to the team and will alway... Read More »
 
 
 
Review Posted 3/31/2021
Best Loan Servicer
I have had a number of loan servicers since I originally took out my student loans in 1991. Freedom LRS is consistently better at communication. They communicate with me, and I can communicate with them. This is huge in a world where most communic... Read More »
 
 
 
Review Posted 3/18/2021
Awesome people That made huge difference!!!
Justtin Niguyen was so professional and so straightforward and explained things so it was easy to understand. They also stay with me throughout the whole thing, this is not a set up and then your on your own!!! This is a positive experience that i... Read More »
 
 
 
Review Posted 3/17/2021
Easy to work with and a huge help
Cory was a huge help- explaining how the program worked and getting me all set- up in a program that fit my situation. Cory made this process stress free and didn’t waste my time. Thanks Cory Read More »
 
 
 
Review Posted 3/16/2021
Great help Justin
Justin is a great help and explain all details he gives me the best program can fit my need thank you very much Read More »
 
 
 
Review Posted 3/16/2021
Justin
Justin was so kind and helpful. He walked me though the process with care, diligence, and an unhurried nature you rarely find these days. 10/10 would recommend! Read More »
 
 
 
Review Posted 3/16/2021
Cory Stoddart
Cory has been extremely helpful during this process of correcting my unpaid student loans. He was efficient and knowledgeable, and was willing to do whatever he could to help. I’m grateful to have worked with him. Read More »
 
 
 
Review Posted 2/25/2021
Absolutely AMAZEBALLS!!!
I've had the great pleasure of working with Glenn who has been nothing short of a miracle worker!!! Friendly, professional, knowledgeable, and kind. He got me set up in the program and explained every step of the way and made sure to answer every... Read More »
 
 
 
Review Posted 2/23/2021
Kassie C.
Justin N. was great! He was very patient and answered all of my questions even before I asked them. Justin is a five star employee! Read More »
 
 
 
Review Posted 2/23/2021
Great Service
I was confused about my account and Alex was very knowledgeable it helping me to understand the status of my account. I appreciate everything you do ALEX. 5 star employee. Read More »
 
 
 
Review Posted 2/16/2021
2/16/2021 Juanita Lindsey
I had the pleasure of working with James. He is very professional and took the time to go over the process with me. Thanks, James Read More »
 
 
 
Review Posted 2/13/2021
Justin Nguyen
Justin is a consultant with FreedomLRS
He is a very compassionate consultant and desires to obtain the best possible outcome for his clients.
Thank you Justin for taking your time and throughly answering all of my questions. And thank you for e... Read More »
 
 
 
Review Posted 2/11/2021
The best
Hello! Justin Nguyen is very helpful and understanding of my situation. He is very professional and knowledgable in what he does. I would definitely recommend him! This man is on top of his game. Read More »
 
 
 
Review Posted 2/9/2021
Amazing!
I had the privilege of working with Matthew Bodien this afternoon. He helped me through the application process and was very nice and patient with me. He helped me understand the whole process and answered any questions I had. Read More »
 
 
 
Review Posted 2/9/2021
Thank You Justin Nguyen!
We are so grateful for the help we received from Justin working through our application for the loan forgiveness program. He provided excellent service walking us through the process. His knowledge of the program and genuine interest in helping us... Read More »
 
 
 
Review Posted 1/26/2021
Exemplary Customer Service
I have had the privilege of working with two outstanding representatives of Freedom Loan Resolution Services. Their knowledge of a very complex industry coupled with a genuine interest in assuring the very best outcome has been a true gift to me.... Read More »
 
 
 
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Additional Business Information
Hours   Phone   (888) 780-6225 Address   14351 Myford
Tustin, CA 92780
Website   https://freedomlrs.com/ Email   rlee@freedomlrs.com
Contact   New Contact Other  
 
 
 
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