James W.'s review of Vice Industries

Vice Industries

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Customer Reviews & Ratings
Complaint Posted 5/22/2011
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Review 5/22/2011
The customer service is horrible. They will not return calls or emails unless threatened to cancel the order. Shipping was 3+ weeks and then not all products were received and the mounting hardware was not included on what was received. They failed to return a call for a couple days, then promised to ship a replacements with hardware. That was almost 2 weeks ago and I still haven't received the replacement, phone call, or email from Vice Industries, which also is Cruiser Performance. I would not recommend doing business with this company.
 
 
 
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Additional Business Information
Hours   Phone   (714) 541-6326 Address   1282 South Lyon Street
Santa Ana, CA 92705
Website   http://www.viceindustries.com Email  
Contact   Customer Service Other  
 
 
 
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