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Review 1/22/2010
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THIS COMPANY HAS BEEN OFFERING PARKING SERVICES FOR SOME TIME NOW AND GENERALLY DO A GOOD JOB. RECENTLY THE MANAGEMENT OF THE COMPANY HAS BEEN "DROPPING THE BALL". I HAVE HAD A FEW ISSUES WITH THEM AND HAVE HAD A FEW CUSTOMERS THAT HAVE HAD ISSUES AS WELL. PERSONALLY, MY VEHICLE WAS PARKED IN ONE OF THEIR PAY LOTS WITH THE FEES PAID YET THEY CALLED AND HAD MY VEHICLE TOWED. AFTER PAYING A $250.90 FEE TO HAVE MY VEHICLE RELEASED I TRIED TO CONTACT THE COMPANY. I HAVE SENT A NUMBER OF E-MAILS AND MADE NUMEROUS PHONE CALLS TO SPEAK WITH THEIR CUSTOMER SERVICE WITH NO REPLY.I HAVE FILED A COMPLAINT WITH BBB AND NOTICED THEY HAVE A FEW SIMILAR COMPLAINTS. IT HAS NOW BEEN ABOUT 3 MONTHS SINCE THE INCIDENT, WILL PROBABLY NEED TO FILE A SMALL CLAIMS CASE.BE CAREFUL WHEN DEALING WITH THIS COMPANY, YOU MAY END UP REGRETING PARKING YOUR VEHICLE WITH THEM, I KNOW I DO.
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