Daniel B.'s review of Sunny Sports, Inc.

Sunny Sports, Inc.

Preferred Members
Omniprint International, Inc
0 miles
Adiamor
4.6 star rating 0 miles
Absolute Bird Control
5.0 star rating 0 miles
Extraordinary Movers
5.0 star rating 0 miles
         
Customer Reviews & Ratings
Complaint Posted 12/1/2009
. 1
. 0
Review 12/1/2009
This company is absolutely terrible -- their sales picks up right away and is happy to sell you a scooter, but their customer service leaves you on hold for 30-45 minutes at a time before you eventually give up.

They sold me a scooter in September with a bad brake rotor. I called them the NEXT DAY, and was told to bring the scooter in.. well, being that I am 70 miles away without a truck, of course I can't keep running back and forth or take time off work. Everyone over there has a different story -- finally I sent the part back to them and was told it would be 2-3 weeks (which was actually 5 weeks) to get the part, even though their site CLEARLY states 'We have all parts in stock!"

5 weeks later, the rotor finally comes in, and guess what, its even worse than the first one! Of course I call them, and they tell me someone will call back Monday, its now Tuesday and I have no hopes of getting a call back. I can't believe how a company like this is still in business -- to think I was actually going to buy 2 scooters from them instead of one.. glad I bought my other one from Harley (Genuine Buddy Scooter) -- I'd highly recommend to spend the extra bucks and buy from a reputable company with good customer service.

I agree with the other poster this company deserves their 'F' rating with the BBB.
 
 
 
Was this review helpful? (49)
Send Message to Reviewer
Report abuse
How To edit your review
 
Additional Business Information
Hours   Phone   (888) 839-7088 Address   12851 Reservoir Street
Chino, CA 91710
Website   http://www.scooterdepot.us Email   amy@scooterdepot.us
Contact   Amy Barnes Other  
 
 
 
© Copyright 2017 TrustLink All Rights Reserved.