Barbara H.'s review of Professional Tax Care, Inc.

Professional Tax Care, Inc.

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Complaint Posted 5/16/2011
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Review 5/16/2011
When I called them they told me they could help me and my fee would be 550.00 a month for 6 months. Each month they took my money. This company did nothing for me. It took days to get them to return call and emails. After I contacted them and paid my fees I received tax lien on property and when I called they said this happens and not to worry. Then next the IRS froze my accounts at my bank. I called them and they offered no help. I called the IRS myself and got the account unfrozen. I asked for my money back on numerous ocassions but always told that their company did what they promised. After paying $3,200.00 I now have a tax levy and still owe the same amount to IRS with interest and penalties. Please beware that the owner is taking your money and lying every time he talks to a customer. I have been nice and asked for a least half of money back and the owners response was he was not acknowledging any more of my requests for refund. I don't know how he can go to bed at night knowing he is ripping innocent people off who are in a bad situation to begin with and once professional tax care is done with you then you are really in a whole lot worst situation,. I don't know how our government can let someone do innocent people this way. Believe Mr Chris may be done with me since he has my money but I am not done with him.
 
 
Business's response - by Christopher S.on 5/17/2011
Barbara H., Please provide your full name or contact our offices directly at 866-588-7770 and we will work with you to resolve your matter. Due to our almost 5000 clients, I am not able to identify your account with the name Barbara H. We work tremendously hard to bring about resolution to the most difficult of tax situations and represent the best interest of our clients. Once again, please contact our offices and if our services were not of the highest professional standard, we will remedy the situation immediately.
 
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Additional Business Information
Hours   Phone   Address   9903 Santa Monica Blvd., Suite 605
Beverly Hills, CA 90212
Website   Email   sales@protaxcare.com; chris@protaxcare.com
Contact   Chris Seminatore Other  
 
 
 
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