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Review 9/9/2010
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I wasn't sure of how this website truly worked at first, however when I sent an e-mail simply asking for a further explanation of their website and their customer service representatives were very responsive. I must admit it isn't easy to win as you would expect. It takes time and patience to truly understand the system, and how it works. However, the reward is great and I had received my product in a timely manner (less than 1 week -- yes, I actually won). Their website interface is easy to use, and what is great is that their customer service representatives are friendly and helpful.
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