Tanya W.'s review of JewelryMax.net


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Customer Reviews & Ratings
Complaint Posted 5/16/2022
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JewelryMax has ZERO Customer Service - Beware
THE GOOD: Before using JewelyMax as my supplier, a $100 purchase was made to inspect quality of their products. I was pleasantly surprised to recieve "Boutique Quality" fashion jewelry within 4 days. THE BAD: A few products were missing in my order and my credit card was charged for items that were never mailed. THE UGLY: JewelryMax does not have a working telephone number, they do not respond to emails, and their LIVE CHAT is a joke.. Live Chat indicated that Mark was online, however, each time (11 times) I tried connecting with Mark he would immediately disconnect himself from chat. My enthusiasm for their fashion jewelry flatlined after this experience...they have good products with non-exsistent customer. service and they get a BIG FAIL in their B2B trust competency test.
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Additional Business Information
Hours   Phone   (714) 901-1016 Address   7271 Garden Grove Blvd, Suite H
Garden Grove, CA 92841
Website   http://www.jewelrymax.net Email   support@jewelrymax.net
Contact   Other  
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