Sally M.'s review of Bustos Autobody

Bustos Autobody

         
Customer Reviews & Ratings
Complaint Posted 11/5/2009
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Review 11/5/2009
I was in an accident. My damages per Bustos Auto Body were about $14,000. My car was in their shop for over three months. When they finally told me my car was ready, the first day I took it I felt like it was going to fall apart on the freeway. I later found out that they took my car to get fixed to a tire station/repair shop. Bustos lied and told me that it had been taken to the dealership to get scanned and reprogrammed. I called investigated and found out that they never took my car in. Whenever i would call to complain about my cars malfunctions, they would tell me to bring it in and would keep for weeks. I would pick it up and it would feel the same. Now my car has broken down completely. My insurance co. said that I have to deal with them directly now. It is out of their hands. They got paid and I am now stuck with a car which doesn't even work because they did not fix what they needed to. I am very disgusted with the situation. DO not recommend them at all.
 
 
 
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Additional Business Information
Hours   Phone   (818) 365-7509 Address   1437 San Fernando Road Suite H
San Fernando, CA 91340
Website   Email   bustosautobody@hotmail.com
Contact   Fabricio Bustos Other  
 
 
 
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