Kathleen D.'s review of Aquatic Connection

Aquatic Connection

         
Customer Reviews & Ratings
Complaint Posted 12/4/2012
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Same experience as Alan T.
I was told that the order didn't ship because they didn't have something in stock. I then said that I would take some peppermint shrimp instead after waiting 1 month for the shipment. I waited and still nothing came. After 2 months, I requested a refund. They said to give it awhile. Well it is now 4 phone messages later and 3 emails plus another month and no refund. I should have looked at the BBB that I did a complaint on first for their rating but I had gotten a good delivery from them last year and a gal on the phone that was very helpful. Perhaps this company has changed ownership is the reason for this mess. Come to find out, that since I waited 2 months for the delivery, my credit card claim will probably not fly. I guess that is what you get for trusting. I would give zero stars if I could.
 
 
 
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Additional Business Information
Hours   Phone   (954) 747-8511 Address   5401 NW 102 Ave., Bay 115
Sunrise, FL 33351
Website   Email   service@aquacon.com
Contact   Luis Vazquez Other  
 
 
 
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