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Review 1/17/2011
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I have previously used Ameriserve in 2009 when my pipes bursted in the front lawn. I called 5 companies and examined them all. Bob was the best. He wasn't the lowest or the highest, but fair and truthful. The other companies gave me pieces of information in which, I knew was not the whole story. Bob was able to give me detailed information and solution for my yards. Work was done professionally. Quick, clean no worries. His crew knew exactly what to do.
This time (Jan 2011)my sewer lines clogged up. I called a competitor thinking all I would need is to "snake" it out. Well one thing led to another. It finally came down to replacing the sewer line. The competitor gave me a huge price (by their books) and gave me a long drawn out story. I quickly called Ameriserve and were able to give me the answers in a few seconds at 1/2 the cost. When the competitor said he will lower the cost (close to Ameriserve) I asked why they didn't give me the offer initially. Bob gave me simple answers and right to the point (no upselling). Bob got his crew to come the next day and quickly they finished the job. The crew he has was easy and professional.
thanks Ameriserve for everything. Bob, keep up the good work.
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