Alex Z.'s review of AirSplat.com

AirSplat.com

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Complaint Posted 7/9/2013
. 1
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TERRIBLE TERRIBLE TERRIBLE!
I ordered over $100 in guns from airsplat. The next day I got an email asking for a shipping address because my billing address was a P.O. Box. I replyed within 9 minutes, and got an email back later that day saying it would be shipped asap. A week later
it still hadn't been shipped so I started calling and emailing, it did finally get out and I recieved it 14 days after it was purchased. HOWEVER, one of the guns was missing, and another appreared to be used, or refurbished at best. I immediately began calling
and emailing again, and after 4 more days I got an email saying someone would contact me in 3-5 days. That never happened, so I am still calling and emailing 33 DAYS LATER! I would never order from airsplat again, the products are terrible, the prices aren't
great, and the customer service is the worst I have ever dealt with among hundreds of companies over the years. STAY AWAY!
 
 
 
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Additional Business Information
Hours   Monday - Friday 9:00 a.m. to 5:00 p.m. Phone   (626) 851-8111 Address   3809 Durbin Street
Irwindale, CA 91706
Website   http://www.airsplat.com Email   support@airsplat.com
Contact   AirSplat Customer Service Other  
 
 
 
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