Premium Poly Patios

4.1 star rating Rating - based on 32 reviews & complaints
We Specialize in Recycled HDPE Poly Furniture...that lasts a lifetime!  
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Premium Poly Patios Categories
Furniture Manufacture & Design

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Customer Reviews, Ratings & Complaints
Complaint Posted 10/22/2021
Terrible terrible company
I ordered from them and when 2 weeks had passed without shipment I inquired about it. Customer service was rude, demeaning, unhelpful, and finally cancelled my order for me but refused to refund me. They're hateful and ungrateful and just terrible... Read More »
Complaint Posted 7/16/2021
Failure to deliver or respond
Placed order 3-18-2021 for balcony table. Even though not even available to ship, was immediately charged, which is unusual. Most companies I deal with charge when item available. Received emails that product was delayed. Just last week receiv... Read More »
Complaint Posted 6/3/2021
Sent me wrong order
I ordered white polywood and they sent me black, and the wrong stuff! I now have a giant pallet of furniture sitting in my garage and am unable to get ahold of anyone at this company. Chat is never available and their phones are not on. I've been... Read More »
Complaint Posted 11/9/2020
This used to be a great company with great customer service, but no more. I ordered in April and they did not fulfill my entire order. I have written their "HELP DESK" seven times and they are still MIA. Sad really, COVID just isn't a good enough... Read More »
Complaint Posted 10/13/2020
No customer service. Cancelled order without informing us
We ordered 10 chaise cushions on July 8, 2020 (a purchase totaling more than $1300). They were supposed to ship within 2-4 weeks, but with COVID, everything is delayed. So I waited 10 weeks to contact them. When I called the toll free number, its... Read More »
Review Posted 9/27/2020
Customer Service VERY slow to reply
I am pleased with the final product -- but became very frustrated with the delays in response time from customer service. Website said 2-4 weeks delivery expected during COVID times. 6 weeks passed and I called (they were not taking calls -- you h... Read More »
Complaint Posted 9/15/2020
Premium poly patios Millersburg Ohio
Everything Cheryl wrote is 100% correct. I ordered a swing in April 2020, paid $1,600. September 15, 2020, I still have not received my swing. They do not reply to emails and you cannot reach anyone by phone. I also have contacted the attorney gen... Read More »
Complaint Posted 9/3/2020
9/2/2020. Check other sites as the reviews here are very different from reviews elsewhere, including here: I placed an order for patio furniture last June 19,2020 and the company imme... Read More »
Review Posted 2/22/2019
Best price and excellent selection of furniture
I ordered a polywood chairs from Premium Poly Patios. It was the exact replacement part that I needed. Shipped out immediately and fast delivery. I'm extremely satisfied with this company. I would highly recommend Premium Poly Patios to others. Read More »
Review Posted 1/27/2019
Honest service and good prices
Just bought our new luxcraft patio furniture from Premium Poly Patios and it's absolutely beautiful. Salesman was very helpful. We are getting our set delivered next day. I would highly recommend Premium Poly Patios to my friends and family. Read More »
Review Posted 1/25/2019
The quality of service all around is amazing
We love Premium Poly Patios!! Awesome customer services. Our furniture is teak, so we can't comment on the quality or pricing of their furniture. Highly recommend Premium Poly Patios to others. Read More »
Review Posted 1/24/2019
Very good customer service!
We purchased breezesta patio furniture about 02 years ago from Premium Poly Patios, and it still looks good! Great selection of trex patio furniture!! Very good customer service! I would highly recommend Premium Poly Patios to my friends. Read More »
Review Posted 1/23/2019
Good Quality furniture!!
We bought our berlin outdoor furniture in 2017 and still love it! It has held up through the years! We just brought luxcraft outdoor furniture. Quality furniture!! Highly recommend Premium Poly Patios to my friends. Read More »
Review Posted 12/28/2018
Great service and top quality furniture
Overall a nice experience. Great service and good quality furniture. I recently moved into a new home and needed a eagle one furniture and luxcraft outdoor furniture. My luxcraft outdoor furniture is great and super comfy. Will Definately do busin... Read More »
Review Posted 12/24/2018
This place is HUGE and their selection is pretty good
For my first time buying a polywood adirondack furniture I was not disappoint at all. I'm glad I came to this place. The pricing was very affordable, the  shopping experience was great. Friendly salesmen. They found exactly what I  was looking for... Read More »
Review Posted 12/22/2018
Great selections, quality and customer service!
It's a great place to buy your all furnitures. Their prices so affordable. The quality is great and I will definitely be ordering more furniture in the future. I will highly recommend Premium Poly Patios to everyone!! Read More »
Review Posted 12/21/2018
High quality furniture and a great selection of furniture
We bought a berlin garden furniture and berlin gardens adirondack chair From Premium Poly Patios. Premium Poly Patios has high quality furniture and a great selection of furniture. Highly recommend Premium Poly Patios for anyone looking for a good... Read More »
Review Posted 11/27/2018
I love this place! Having a wide variety of choices for all your home furnishings
We had an awesome experience buying our new berlin gardens patio furniture. salesperson to ask for when looking for your furniture. He is extremely  patient, NOT  pushy and is a great asset to this store. Customer service was great and so was deli... Read More »
Review Posted 11/26/2018
Superb Customer Service!
I ordered a berlin gardens outdoor furniture and it was delivered very quickly. The delivery men were very professional. The quality is great and I will definitely be ordering from here again when I'm in need of another furniture purchase. The ent... Read More »
Review Posted 11/25/2018
Great quality and great prices!
My family always shops for furniture here! Great quality and great prices! Very friendly and helpful staff. We have bought eagle one outdoor furniture from Premium Poly Patios and they have been great! I would highly recommend Premium Poly Patios... Read More »
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Hours   Phone   (877) 904-1234 Address   4431 Township Road 354
Millersburg, OH 44654
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