Pacific Island Logistics and Storage, Inc.

2.3 star rating Rating - based on 12 reviews & complaints
We provide shipping and storage services.  
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Pacific Island Logistics and Storage, Inc. Categories
Moving and Storage Companies

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Customer Reviews, Ratings & Complaints
Complaint Posted 7/15/2011
Review 7/15/2011
When I called this company to see about shipping our household items to Maui from California, they were very professional and helpful. The fellows that picked up our items were also very good. However, this is where good customer service ended. Ou... Read More »
Complaint Posted 6/1/2011
Review 6/1/2011
Pacific Island Logistics and Storage, Inc. Is a horrible company and I would not use this company if they were the last shipping company on earth. They picked my belongings up in Jan. 2011 and I just received them today. June 10, 2011. Almost six... Read More »
Review Posted 5/20/2011
Review 5/20/2011
I decided to move from Nevada to honolulu. I called pacific Island logistics. They quoted me a good price. When they arrive the day of the move they were punctual and were very professional. They pack everything for me. Their workers Manuel and Ma... Read More »
Complaint Posted 5/16/2011
Review 5/16/2011
DO NOT USE THIS COMPANY! They will under-bid your move and charge you high fees for extra goods. They will charge you exceptionally high dollar amounts for items needed to pack and protect your items in the move. The sheets they send for materials... Read More »
Review Posted 5/16/2011
Review 5/16/2011
(also posted to the & Pacific Island Logistics websites) I saw your coverage of issues others have had with Pacific Island Logistics movers & wanted to share my experience with them. I was looking for someone to help me move the fina... Read More »
Complaint Posted 5/14/2011
Review 5/14/2011
Tom Kay (VP/Owner) threatened to auction all my belongings if I did not overnight him a cashier's check in the amount of $6,857 to: Pacific Island Logistics, attention: Tom Kay, 7139 Vineland Ave., North Hollywood, CA 91605. In fear of losing all... Read More »
Complaint Posted 4/13/2011
Review 4/13/2011
I do not recommend Pacific Island Logistics for anyone looking for a reliable moving company. I booked with them cause of the low rate, and then when plans changed and I cancelled the move and transport of my car, trying to get a hold of someone t... Read More »
Complaint Posted 3/16/2011
Review 3/16/2011
It took over 3 months for me to get my stuff. Every week I called they said next week. That is after calling 3 times out of the week cuz someone I need to talk to, is ALWAYS 'out to lunch'! (ALMOST EVERY TIME I CALLED) That went on for a month or... Read More »
Review Posted 1/14/2011
Review 1/14/2011
PAcific ISland Logistics is the biggest scam ever. THe manager there Tom Kay is the biggest Jerk you will ever meet he is a 22 year old boy who knows nothing. He is rude and has no manners and he also uses fake names in order to get out of taking... Read More »
Review Posted 8/17/2010
Review 8/17/2010
Just Moved to Hawaii from Florida, Called and they Quoted me a fair price so i want with pacific island logistics. my move want great and i would recommend them to all my friends , on the day of the move they were on-time and moved everything int... Read More »
Review Posted 7/20/2010
Review 7/20/2010
I had my assistant do some research, and this company, by far, has had the best reviews on it, has not had any Department of Transportation Audit, or any fines, claims, or complaints at all.

considering my move was over $20,000.00, I was extrem... Read More »
Complaint Posted 7/14/2010
Review 7/14/2010
Do not use this company, they are a scam. Search "West Point Relocation" if you want to see real reviews for them before their NEW NAME was established in February of 2010. West Point relocation has a BBB rating of "F" and they filed bankruptcy fo... Read More »
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Additional Business Information
Hours   Phone   (800) 231-4131 Address   5632 Van Nuys Blvd. Suite 271
Van Nuys, CA 91401
Website Email
Contact   Tom Kay Other  
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