Customer Reviews & Ratings
Complaint Posted 2/14/2013
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Bad place to get a gift card from!!
I receive gift cards EVERY holiday and I got one today for Valentines. This was the first time getting one from "notsofab" I went through tons of shoes finally picking two pair and was happy because at checkout it said Buy one get one half. I TRIED checking out but it kept asking for my credit card # and there was no option to pay with a gift card..I searched their site and of course way down at the bottom in small print it gives gift card info. I clicked that and entered my gift card # and then, THE CHECKOUT TOTAL WENT UP! I finally just called them and the rep was NO HELP. She kept asking ME questions like she called me! It was useless but apparently if you're there shopping for the first time with them as a "gift recipient" (AKA, they cant have your credit card on file) you aren't crap and those "super cool deals"DONT apply to u! NEVER.AGAIN.
 
 
Business's response - on 3/12/2013
Maria A., Our apologies due to any confusion. Our gift cards are redeemable for any one $39.95 item on the website, or depending on the amount listed on the gift card. However, with our promotions, we do make known to our members that no store credits, other deals can be combined in purchasing from the sale. Once you have redeemed your gift card your store credit appears in your boutique for you to use. Again, we apologize for any inconvenience this may have caused. Should you have any further questions please contact us at 866-337-0906 available 24 hours 7 days a week.
 
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Additional Business Information
Hours   24 hour shopping from the comfort of your own home. Phone   (866) 337-0906 Address   2301 Rosecrans Avenue Suite 4100
El Segundo, CA 90245
Website   http://www.justfab.com Email   evan@justfab.com
Contact   Evan Padgett Other  
 
 
 
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