Penny W.'s review of Jennifer Convertibles

Jennifer Convertibles

Customer Reviews & Ratings
Complaint Posted 3/12/2010
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Review 3/12/2010
This company sells furniture that is made with the worst materials. They delivered my "brand" new furniture and it was sagging. Called and they want to send me new cushions, instead of sending me a new couch. After being denied and asking for another opinion, the sofa was cut open @ the bottom, discovery, the wood supports were broken in many pieces (over 3 months to get a couch). Now the leather chair is tearing on the stitching, I brought for an extra $200+ a warranty to cover any repairs to my leather couches, chairs ottoman, and they say its wear and tear. This furniture is 1 year old and I paid for a wear and tear warranty and now they don't want to honor it. This company is the worst, and will try to wear you down, take pictures get your own review. I hope someone will take up a class action lawsuit, if you look at the Internet,I am 1 of many who are going through this mess! This has to stop
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Additional Business Information
Hours   Phone   (800) 371-6111 Address   417 Crossways Park Drive
Woodbury, NY 11797
Website Email
Contact   Ron Turin Other  
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