Stephen G.'s review of HireRight, Inc.

HireRight, Inc.

Customer Reviews & Ratings
Complaint Posted 5/9/2022
. 1
. 0
Incompetence is an Understatement
I was offered a six-month consulting position in January. Hire Right was the firm engaged to perform a background check for me. When I first saw my report, it contained much incorrect information. For just one example, several of my previous employers were designated "N/A" for their names. I did not and never would have entered "N/A" as the name of a former employer. Depending on whom I spoke with at Hire Right, I got conflicting and often contradictory information. I called them after my email attempts to update the mistakes with correct information failed. For example, one support representative straight out said that Hire Right uses a third part to collect information, while another representative said Hire Right does all the work and never uses third parties for information. I could go on for several more paragraphs about my unfortunate experience. Ultimately, the company requesting the background report withdrew their offer. I am seriously considering taking the matter up with a lawyer. I have noticed that others have suggested a class action suit. This individual may well be on to something.
Was this review helpful? (1)
Send Message to Reviewer
Report abuse
How To edit your review
Additional Business Information
Hours   Customer Service Sunday 5pm PST to Friday 9pm PST (866)521-6995 Consumer Support Monday - Friday Phone   (949) 428-5800 Address   5151 California Avenue
Irvine, CA 92617
Website Email
Contact   Sarah LaChapell Other  
© Copyright 2017 TrustLink All Rights Reserved.