Gabriele B.'s review of HireRight, Inc.

HireRight, Inc.

Customer Reviews & Ratings
Complaint Posted 3/15/2022
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Absolutely horrific experience!
I cannot believe that the corporation that hired me in the first place would outsource their background checks service to a company like HireRight. As per their request, I provided HireRight with all of the necessary documents/certifications/contact details via their application portal so that they could do their background checks. After about a week I was contacted via email by HireRight and asked to provide yet again the very same documents via email (something that I did), the following day, HireRight contacted me yet again asking me to fill out a new profile on their application platform as, apparently, there had been a technical glitch and they had lost all of my data. I filled out the applicant profile (for the second time) and provided HireRight with the requested documents (for the third time), but after a couple of days, they advised me yet again that they weren't able to verify my educational references for the BS I was awarded by an Irish university. I advised them to move on to another educational qualification (I also hold a BA from another university which is equivalent to a BS), but no - they had decided to ask me again for the very same documents that I had provided on at least 4 previous instances. In the end, I got on to the HR people of the company that hired me and they advised me to fully ignore HireRight's requests as I had been fully cleared already. Hope this is the first and last time I have had to deal with HireRight!
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Additional Business Information
Hours   Customer Service Sunday 5pm PST to Friday 9pm PST (866)521-6995 Consumer Support Monday - Friday Phone   (949) 428-5800 Address   5151 California Avenue
Irvine, CA 92617
Website Email
Contact   Sarah LaChapell Other  
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