Tracy B.'s review of HireRight, Inc.

HireRight, Inc.

Customer Reviews & Ratings
Complaint Posted 10/14/2021
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Inaccurate, inefficient, lazy,
As others have stated this company is an absolute nightmare to deal with. When filling out the background information for them to confirm /verify there is an option to submit documentation ahead of time. Knowing the games this company plays ( not actually calling your places of employment, asking you to do the leg work) I chose to proactively send in my paystubs, transcripts and W2s for my education as well as my employment history. I made it as simple as I possibly could for them. However, still this company sent me emails everyday stating they couldn’t certify every single employer listed. But not all the same day, they sent out an email each day with a different employer they attempted to contact but couldn’t reach anyone. Then sent me an email asking me to send supporting documents. Every day since this process has started I’ve been on the phone with them, informing them it’s not necessary to request those documents SINCE YOU HAVE HAD THEM SINCE I SUBMITTED MY INFO
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Additional Business Information
Hours   Customer Service Sunday 5pm PST to Friday 9pm PST (866)521-6995 Consumer Support Monday - Friday Phone   (949) 428-5800 Address   5151 California Avenue
Irvine, CA 92617
Website Email
Contact   Sarah LaChapell Other  
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