Basil G S.'s review of HireRight, Inc.

HireRight, Inc.

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Complaint Posted 5/29/2021
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Most Frustrating Experience
I was asked to visit HireRight to do a test for my volunteering application. - Called to schedule an appointment and was told that they do not take appointments, just walk-in - Visited their facility on a Wednesday at about 5:15pm. - I was told that I need to visit earlier in the day before 4pm and I did not need to re do my paperwork (even thought their hours are 8a - 8p) - Returned Thursday morning (following day) at 8:15am expecting to be done within, the most, 1 hour - Finally got called at about 9:20am - I had a work meeting to facilitate at 9:30am - Between 9:20am and 9:30am two employees could not find a vein to draw blood. Incredible because I donate blood every time I am allowed to, with never an issue finding a vein - I left the facility, deeply frustrated, missed my work meetings, with no positive results Stay clear of this very unprofessional and disorganized provider (HireRight) if at all possible. Cheers!!!
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Additional Business Information
Hours   Customer Service Sunday 5pm PST to Friday 9pm PST (866)521-6995 Consumer Support Monday - Friday Phone   (949) 428-5800 Address   5151 California Avenue
Irvine, CA 92617
Website Email
Contact   Sarah LaChapell Other  
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