Stella B.'s review of Eberly Company

Eberly Company

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Customer Reviews & Ratings
Complaint Posted 11/12/2010
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Review 11/12/2010
The absolute WORST management company I have ever experienced. Please beware of them. If we knew they were so bad we never would have rented with them. You are just a number to them and the only thing they care about is the bottom line. The staff is the RUDEST and least accommodating bunch I have seen. Only small things get taken care of right away, but anything else they could not be bothered with. We have not had proper heat since we moved in. They don't care!!!! We have been accused numerous times of things we did not do: instead of asking they go on to straight out accusal: "It has come to our attention you are doing_______, we trust that you will take care of it." The owner has also accused me of being a liar, taking his employee's side over mine. Now, I think this is unacceptable to outright accuse me of being a liar when I have no history of ever doing so. Oh, and let me say something about the employees! The office staff is atrocious and the field staff is not much better. So rude, condescending and apathetic. Calling in to the office or going there is like getting slapped in the face. They treat you like shit on the bottom of their shoe. I have never lived at a residence where the management expected you to pay (exorbitant amounts) for their services and they give you practically nothing in terms of actual service. There have been times when the manager has even for the smallest thing said, "I don't have time. Do it yourself." If you have a major problem, good luck! No help in emergency situations, rude and obnoxious, make ZERO effort to make the tenant happy and on top of that treat you like a lying ingrate that should be happy of the horrible service they provide. You are cattle, nothing more. I would NEVER recommend them to my worst enemy. All the tenants in our building that I have spoken to feel the same way. P.S I am forced to give them a star, but they don't even deserve that. Also, you may have noticed that lately there have been a few 4 or 5 star ratings for them on different websites. I'm very skeptical of those. The ownership has stated on the internet that they are scanning the reviews and I would not be surprised if they are trying to cover themselves with some fraudulent positive reviews to make up for the atrocious standing they have on most websites. I wish we checked those before we moved in.
 
 
 
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Additional Business Information
Hours   Phone   (323) 937-6468 Address   8383 Wilshire Blvd. Suite 906
Beverly Hills, CA 90211
Website   http://www.eberlyco.com Email   chuck@eberlyco.com
Contact   Charles Eberly Other  
 
 
 
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