Complaint
Posted 8/13/2015
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1 Review
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0 Question
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0 Answer
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Trustlinker since 08/13/15
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LONG BEACH, CA
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HORRIBLE SERVICE
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On July 8, 2015 I ordered Reidel wine glasses and they charged my credit card $285.58, but I have never received the glasses!! I've emailed them several times and they finally responded on July 27th and said they would look into it, I've never hea... Read More »
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Review
Posted 12/5/2014
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 12/05/14
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ANCHORAGE, AK
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Great Service
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I order an espresso maker for Factory Direct 2 you, when it arrives the water tank had a hole in it, about one inch form the top. I talk to Greg at FD2Y, he was right on it and I had a new part from the manufacture with in the week. Read More »
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Review
Posted 6/20/2011
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1 Review
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0 Question
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66 Profile Views
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0 Answer
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Trustlinker since 06/20/11
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Review 6/20/2011
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What can I say other than WOW! I had ordered a bunch of knives from factory direct and there was one that was shipped wrong. After I called them and told them they offered to correct the problem and told me to keep the wrong knife for my trouble.... Read More »
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Review 4/5/2011
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On March 30th,2011 I called Factory Direct 2 You and placed an order I was purchasing the Riedel Wine Decantor. I explained to the woman who works for Factory direct and made it very clear that I needed this gift by Friday because I had a surprise... Read More »
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Business's response - by GregHon 4/5/2011
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Customer called Wednesday to order decanter for Friday delivery. As the item is shipped directly from the mfg we called them to see if it was possible to fill her order in such short notice. She is only one day by ground away, so our order entry o... Read More »
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Review
Posted 5/8/2009
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1 Review
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0 Question
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102 Profile Views
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0 Answer
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Trustlinker since 05/08/09
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West Covina, CA
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Review 5/8/2009
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FactoryDirect2you is an easy to navigate site. I was able to find the items that I was looking for (and some that I didn't know I needed). They had great pricing and really quick service. The shipping was slower than I had hoped, but I think it wa... Read More »
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Review
Posted 3/31/2009
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1 Review
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0 Question
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104 Profile Views
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0 Answer
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Trustlinker since 03/31/09
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San Dimas, CA
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Review 3/31/2009
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FactoryDirect2you did a wonderful job. They shipped my order fast and it was packaged great. i needed a rebate coupon that i couldn't get from their site so i called them and the girl in customer service sent me one in the mail. I do a lot of onli... Read More »
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