Neil N.'s review of L&B Property Services

L&B Property Services

Customer Reviews & Ratings
Complaint Posted 10/23/2021
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Beware of this Landscaper
I am doing a review on behalf of my mother who is a trusting senior citizen, in regards to the customer service and landscaping work done by Mr. Brian Sampson d/b/a L&B Properties Services. At first, when Mr. Sampson came to her home he presented himself well and seemed like a trustworthy person to do business with. He presented himself as an experienced hardscape person and was hired to repair a landscape wall, bring a boulder, pour stones, put down a paver walkway and hook up a fountain to make water flow. He did initially start doing some of the work. Mr. Sampson was paid in full in the amount of $6000 on the understanding that he was to return to finish the job. He and my mother discussed him returning to evaluate the pavers and how the settlement was going. He told me that it should settle in 2 months so he should have returned in August to evaluate it which he didn't. My mother sent Mr. Sampson a text on July 27th stating that the paver walkway isn't sealing well and part of it that was joined is now cracking open. This is dangerous because it is settling below the driveway so anyone can trip when they walk on from the paver sidewalk onto the driveway. She also asked him when he will be delivering the boulder and Mr. Sampson would not respond to her. On a different day she texted him about the fountain and when will he come to get it up and running and he told my mother he had the parts in but again he never followed thru with a day to install it. She had also hired Mr. Sampson to build a greenhouse and had given him a down payment of $3000 due to the fact that he said materials we going up in price so to give him the deposit now would be cheaper. He was supposed to come back the next week to start working on it and even showed her a picture of what it would look like but never came back. He originally wanted $5000 but my mother wasn't comfortable with that. So far, he has not given my mother back her $3000 deposit for the greenhouse that wasn't built and won't respond to her requests for her so he basically ran off with her money. Mr. Sampson's wife, Lynn Sampson, had reached out to my mother one day to say that Mr. Sampson would be coming next Wednesday which would be August 4th. He never showed up and no one from L&B Property Services called her to reschedule or anything. I have no respect for people who don't honor their word, smile in your face and take advantage of elderly people. Also, as of now the wall that was supposed to be strengthened is now loosening. They just glued over the old glue instead of removing it and resealing it. A professionally done reconstructed wall should not be coming loose so soon. Please do not do business with Brian and Lynn Sampson of L&B Property Services. They are unethical and the quality of their work is subpar.
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Hours   Phone   (352) 218-5135 Address   Citra, FL, 32113
Citra, FL 32113
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